Elevated errors and delays with some agent actions and automations

Resolved·Degraded performance

The previous service issue has been stable for the past 12 hours. We are resolving this incident.

Thu, Sep 3, 2026, 03:53 PM

(6 days ago)

Affected components

Sep 2, 2026, 11:45 PM

Sep 3, 2026, 02:57 AM

Application

User Workflows

Updates

Resolved

The previous service issue has been stable for the past 12 hours. We are resolving this incident.

Thu, Sep 3, 2026, 03:53 PM

Monitoring

The service has recovered and the team is monitoring its recovery.

Thu, Sep 3, 2026, 02:57 AM(12 hours earlier)

Monitoring

Degraded performance for chat and automations using agent sandboxes.

Thu, Sep 3, 2026, 01:52 AM(1 hour earlier)

Monitoring

The issue has been fixed and we are monitoring for any further problems.

Thu, Sep 3, 2026, 12:21 AM(1 hour earlier)

Investigating

We are seeing slower startup times and some errors with agent sessions in chat and automations using the agent sandbox.

Thu, Sep 3, 2026, 12:12 AM